Chief Executive Officer
Karen Docherty

Karen Docherty took up post as Project & Quality Assurance Manager for the company in August 2006 and was promoted to Chief Executive in September 2009.

Karen has been the driving force behind building DSA QAG to the reputation and status the organisation holds within the DSA sector, with the various funding bodies and the Department for Education.

Karen has a wealth of knowledge and has worked for the Student Loans Company (12 years) and Department for Education and Skills (4 years) and closely with HEIs and Local Authorities for almost sixteen years including knowledge of DSA funding and processes. In addition she has over 25 years of experience in auditing and quality assuring systems, reviewing and implementing business processes and procedures in both the private and public sector.

Operations Manager
Jim Kersse

Jim Kersse joined DSA-QAG as the Field Auditor in August 2015 and after a successful period with QAG takes on the role of Operations Manager in February 2016. Jim has many years working in an operational role within the private and public sector (Scottish Ambulance Service) in process improvements, managed Information Security Management Systems and has extensive experience of stakeholder management bringing his invaluable experience to the DSA-QAG and the DSA sector.

Senior Compliance Officer
Robyn Mullen

Robyn Mullen took up the post of part time Administration Support Officer in November 2011 and was promoted to full time in January 2012. Robyn was promoted to Trainee QA & Audit Officer in September 2012. Following a successful training period, Robyn was promoted to QA & Audit Officer in July 2013.

Since leaving university in 2010, Robyn has administration and customer service experience in private organisations. As part of Robyn's traineeship, she will be undertaking audit and quality assurance qualifications sponsored by the organisation.

Senior Compliance Officer
Lubna Sattar

Compliance Officer - Outreach
Michael Greening

Compliance Officer
John Scolaro

Compliance Officer
Keith Miller

Administration Officer
Hazel Diamond

Finance Officer (Part - Time)
Jennifer Hamilton

Since 2012, Jennifer Hamilton attends to DSA-QAGs financial accounting, ensuring that the charities accounting is in order for each financial year.